Introduction
At Wonderwing Creative Ventures Private Limited ("we," "our," or "us"), managing GoldenThread, we treat user ("you," "your") privacy as a top priority. We are committed to protecting the personal information you share with us while browsing and shopping on our website. Your trust matters, and we make every effort to ensure your data is handled securely and responsibly.
This Privacy Policy explains the types of information we collect, how we use it, and the choices you have regarding your personal information. By using our website, you agree to the practices described here, ensuring a safe and transparent online experience.
Information We Collect
We collect information you provide directly when you create an account, make a purchase, or interact with our website forms. This may include your name, email address, phone number, billing information, and preferences related to your shopping experience.
Additionally, we may automatically gather information such as your device type, browser, IP address, and browsing behavior on our website. This data helps us improve your experience and enhance the overall functionality of our platform.
How We Use Your Information
Your information allows us to process transactions, manage orders, and provide updates about your account and purchases. It also helps us ensure that the products and services you interact with meet your expectations.
We may use your data to analyze trends, improve website performance, and offer relevant content. This ensures a smoother, more secure, and enjoyable shopping experience for everyone on GoldenThread.
Sharing Your Information
Your data may be shared with trusted partners who assist in website operations, such as payment processing, fraud prevention, or data analysis, strictly to improve your shopping experience.
In certain circumstances, we may disclose information if required by law, legal processes, or governmental authorities. Such disclosures are limited to what is necessary to meet the legal requirement while protecting your privacy.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and understand how visitors interact with our platform. Cookies help remember your preferences and provide smooth navigation across our pages.
These technologies also allow us to analyze website traffic and measure the effectiveness of our services. You can manage or disable cookies through your browser settings, though some features of the website may be affected.
Data Storage and Security
We implement robust security measures to protect your information from unauthorized access, alteration, or misuse. All data is stored using secure systems, and sensitive information such as payment details is encrypted to prevent potential breaches.
Our team regularly monitors security practices to maintain high standards. While no method of storage is completely risk-free, we strive to minimize any threats and protect your personal information at all times.
Data Retention Period
We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, account management, and legal compliance.
When your information is no longer needed, we securely delete or anonymize it to ensure that your data is not stored unnecessarily. Regular audits help us maintain these standards and respect your privacy.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information. You may also manage your communication preferences and opt out of certain notifications from our website.
If you wish to exercise any of these rights, please contact us through the details provided below. We are committed to responding promptly and ensuring your choices are respected.
Children’s Privacy - 18+ age mandatory
GoldenThread is restricted to users aged 18 and above. We do not knowingly collect information from children or anyone under 18 years of age.
If we discover any personal information belonging to someone under 18, we will take immediate steps to delete it. Our website is designed to ensure compliance with this age restriction and provide a safe environment for adult users.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Any updates will be posted on this page with the date of the latest revision.
We recommend reviewing this policy regularly to stay informed about how we handle your personal information. Continued use of the website constitutes acceptance of any changes made.
Consent
By using GoldenThread, you consent to the collection, storage, and use of your information as described in this Privacy Policy.
If you do not agree with any aspect of this policy, we advise you not to use the website. Your consent ensures a transparent and secure relationship with Wonderwing Creative Ventures Private Limited.
Contact Us
For any questions, concerns, or requests regarding your personal information or this Privacy Policy, you can contact us at wonderwingcreativeventurespvt@gmail.com.
We are committed to addressing your queries promptly and ensuring that your privacy is respected at all times. Your satisfaction and trust are our top priorities.