At GoldenThread, operated by Wonderwing Creative Ventures Private Limited, we are committed to providing a seamless and enjoyable shopping experience. In this policy, “we,” “us,” and “our” refer to Wonderwing Creative Ventures Private Limited, while “you,” “your,” and “user” refer to our valued customers. By placing an order on GoldenThread, you agree to the terms outlined in this Shipping and Delivery Policy. 
 

This policy explains how we manage order processing, delivery timelines, and procedures in case of issues with shipments, ensuring clarity and transparency for every purchase. Our goal is to make sure your shopping experience is smooth and hassle-free from checkout to delivery. 

Shipping Locations 

We currently deliver to all pin codes across India. At this time, international shipping is not available. 
 

Our coverage ensures that customers across India can access our latest men’s fashion collection without concern for geographic limitations. 

Any changes or updates to our delivery areas will be communicated on our website to keep you informed. 

Processing Time 

Orders are generally processed within 1-2 business days, excluding weekends and public holidays, from the date of order confirmation. 
 

Once your order is processed, you will receive a confirmation email containing the details of your purchase. 

This processing period allows us to carefully prepare your order and ensure that it reaches you in excellent condition. 

Delivery Timeline 

Depending on your destination and courier availability, you can expect your package within 3 to 8 business days. 
 

We strive to ensure that your orders reach you promptly, so you can enjoy your chosen products without unnecessary delays. 
 

Delivery times may vary slightly due to external factors, but we make every effort to meet the estimated timelines for a reliable shopping experience. 

Failed Delivery 

If a delivery cannot be completed due to an incorrect address, unavailability of the recipient, or refusal to accept the package, the order will be returned to our warehouse. 
 

Customers may request a re-delivery at their convenience by contacting us with the correct details. 

This process ensures that your order can still reach you safely without unnecessary complications. 

Damaged or Lost Shipments 

If your order arrives damaged, please contact us within 48 hours of receipt and provide photographic evidence to assist in resolving the issue. 

In the rare event that a shipment is lost in transit, we will work with our courier partner to verify the situation and initiate a replacement or refund promptly. 

Our aim is to ensure you receive your products in perfect condition, maintaining trust and satisfaction with every purchase. 

Contact Us 

For any questions or concerns regarding shipping and delivery, please reach out to us at: wonderwingcreativeventurespvt@gmail.com. 
 

We are dedicated to providing timely assistance and resolving any issues efficiently. 
 

Thank you for choosing GoldenThread. We look forward to delivering your orders with care and professionalism.