Introduction
At Wonderwing Creative Ventures Private Limited ("we," "our," or "us"), managing GoldenThread, we treat user ("you," "your") privacy as a top priority. By accessing and using our website, you agree to comply with these Terms and Conditions, which govern your relationship with us and your use of our platform.
These terms apply to all users visiting or purchasing from GoldenThread in India. They set out the rules for using the website, accessing content, and completing transactions in a safe and transparent manner.
We encourage you to read these terms carefully. Continued use of our website implies acceptance of all provisions and ensures a secure and seamless shopping experience for everyone.
Acceptance of Terms
By accessing GoldenThread, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These terms create a legally binding agreement between you and Wonderwing Creative Ventures Private Limited.
If you do not agree with any part of these terms, please refrain from using the website. Use of the platform indicates that you accept all obligations and responsibilities outlined here.
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website, and continued use signifies acceptance of the revised terms.
Eligibility to Use the Website
GoldenThread is restricted to individuals aged 18 years and above. Users must have the legal capacity to enter into binding agreements under Indian law to access or use the website.
By registering or making purchases, you confirm that you meet the minimum age requirement and can legally engage in online transactions. Any access by individuals under 18 is strictly prohibited.
We may require verification of your age or identity at any time. Failure to provide accurate information may result in suspension or termination of your account or access to the website.
Account Registration
To use certain features of GoldenThread, you may be required to create an account. You agree to provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials. Unauthorized use of your account must be reported to us immediately to prevent misuse or fraudulent activity.
Account access is for personal use only. Any misuse, sharing, or transfer of your login information is strictly prohibited and may result in account suspension or termination.
User Responsibilities
You agree to use GoldenThread in a lawful and responsible manner. This includes adhering to Indian laws, refraining from activities that disrupt the website, and respecting our rights and property.
You are responsible for any content you submit or share on the platform. Providing false or misleading information may lead to restricted access or account termination.
Users must also ensure that they do not interfere with website operations, security features, or other users’ access. Responsible use contributes to a safe and enjoyable experience for everyone.
Product Information and Availability
We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, occasional errors or omissions may occur.
Product availability is subject to change without notice. While we aim to maintain accurate stock information, certain items may become temporarily unavailable or out of stock.
We reserve the right to modify product details, discontinue items, or adjust pricing at any time. Orders will be processed based on the most current information available at the time of purchase.
Orders & Payments
All orders placed on GoldenThread are subject to acceptance and availability. Once an order is confirmed, we process it according to the payment method and transaction details provided.
Payments are securely processed through trusted payment gateways. Any discrepancies or issues with payment should be reported immediately for resolution.
In case of failed delivery, the package will be returned to our warehouse. Customers may request a re-delivery according to their convenience. All refunds, if applicable, will reflect in the bank within 5 to 7 business days.
Intellectual Property Rights
All content on GoldenThread, including text, images, logos, graphics, and designs, is the property of Wonderwing Creative Ventures Private Limited or its licensors and is protected under Indian and international intellectual property laws.
Unauthorized use, reproduction, or distribution of any website content without prior written consent is strictly prohibited. This includes copying materials for commercial purposes or creating derivative works.
Users may access content for personal, non-commercial use only. Any attempt to exploit the website’s intellectual property for profit or unlawful purposes may result in legal action.
Use of Website Content
You may view, download, or print materials from the website solely for personal use while shopping or browsing. This use must not violate any applicable laws or infringe on our rights.
Reproducing or sharing content on other websites, platforms, or for commercial purposes is prohibited. This helps us maintain the integrity of our brand and protect our creative assets.
Proper acknowledgment of ownership is required if sharing any content in contexts permitted by us. Misuse or misrepresentation of content may result in immediate account suspension or legal action.
Prohibited Activities
Users are prohibited from engaging in activities that compromise the security, functionality, or integrity of GoldenThread. This includes hacking, unauthorized access, or attempting to disrupt operations.
It is also forbidden to post harmful, offensive, or illegal content on the website. Users must not engage in fraudulent transactions or misrepresent themselves in any interactions with the platform.
Violation of these rules may result in account suspension, termination, and legal consequences under Indian law. Responsible usage ensures a safe and enjoyable experience for all users.
Limitation of Liability
Wonderwing Creative Ventures Private Limited and its affiliates shall not be held liable for any indirect, incidental, or consequential damages arising from your use of GoldenThread. This includes any loss or inconvenience caused by website access, product information, or transactions.
While we strive for accuracy in product descriptions and website content, errors or omissions may occur. Users acknowledge that we cannot guarantee uninterrupted access to the platform at all times.
Your use of the website is at your own risk. Our total liability for any claims related to products or services shall be limited to the amount paid by you for the specific transaction giving rise to the claim.
Indemnification
You agree to indemnify and hold Wonderwing Creative Ventures Private Limited, its directors, employees, and partners harmless from any claims, damages, or losses arising from your violation of these Terms or your use of the website.
This includes legal fees, expenses, and any costs related to third-party claims resulting from your actions, negligence, or misconduct.
Indemnification obligations remain effective even after you cease using the website. Taking responsibility ensures a safe environment for all users of GoldenThread.
Disclaimer of Warranties
GoldenThread is provided on an "as-is" and "as-available" basis. We make no warranties regarding the accuracy, reliability, or availability of the website or products offered.
While we strive to provide high-quality products and information, we do not guarantee that your experience will be error-free or uninterrupted. Users should rely on their own judgment when making purchases or using website content.
All products and services are offered without any express or implied warranties, including merchantability, fitness for a particular purpose, or non-infringement. Your use of the website is entirely at your own discretion.
Force Majeure Clause
Wonderwing Creative Ventures Private Limited shall not be liable for any failure or delay in fulfilling obligations caused by events beyond our reasonable control. This includes natural disasters, strikes, power outages, government actions, or other unforeseen circumstances.
In the event of a force majeure, we will make reasonable efforts to resume operations promptly. Users acknowledge that certain disruptions may be unavoidable under such conditions.
Orders affected by force majeure events may be delayed, and we cannot be held responsible for consequences beyond our control. Customers will be informed of any significant impacts to service.
Governing Law and Jurisdiction
These Terms and Conditions are governed by and interpreted in accordance with the laws of India. All users agree to comply with applicable local laws when using GoldenThread.
Any disputes arising from these terms, your use of the website, or transactions conducted through GoldenThread shall be subject to the exclusive jurisdiction of courts in India.
By using the website, you consent to the legal framework outlined here and agree to resolve any legal matters under Indian law, ensuring clarity and consistency in all proceedings.
Dispute Resolution
In case of any dispute, users are encouraged to contact Wonderwing Creative Ventures Private Limited to attempt resolution through informal discussion. We aim to resolve issues promptly and fairly.
If resolution cannot be reached through informal channels, disputes shall be addressed through arbitration in accordance with Indian arbitration laws. The decision of the arbitrator shall be binding on all parties.
This process ensures that conflicts are managed efficiently, fairly, and in a manner that protects both the user and Wonderwing Creative Ventures Private Limited, maintaining trust and transparency on our platform.
Termination of Access
Wonderwing Creative Ventures Private Limited reserves the right to suspend or terminate access to GoldenThread for any user violating these Terms or engaging in prohibited activities.
Termination may occur without prior notice if user actions pose a risk to website operations, security, or other users. All outstanding obligations or liabilities will survive termination.
Users may also voluntarily close their accounts at any time. After termination, any data retained by us will be handled according to our Privacy Policy and applicable laws.
Changes to Terms and Conditions
We may update or revise these Terms and Conditions from time to time to reflect changes in our operations, legal requirements, or website features.
All updates will be posted on the website with the latest revision date. Continued use of the platform after changes indicates acceptance of the updated terms.
We encourage users to review these terms regularly to stay informed about their rights and responsibilities while using GoldenThread.
Contact Information
For any questions, concerns, or clarifications regarding these Terms and Conditions or your use of GoldenThread, you can contact us at wonderwingcreativeventurespvt@gmail.com.
We are committed to addressing queries promptly and providing clear guidance regarding our policies and procedures.
Your satisfaction and trust are important to us. Contacting us ensures your concerns are resolved efficiently, maintaining a secure and positive experience on our website.